Sunday, 27 January 2013

Effective communication




By definition, communication is to impart or exchange thoughts, opinions, or information among people via verbal or non-verbal platforms. Therefore, effective communication will be the accurate transmission of the original message from the sender to the receiver. Today, communication is inevitable in all social settings. For instance, chatting with your family members at home, discussing projects with your schoolmates in school, holding a meeting with your colleagues at work or even asking strangers for directions require good communication skills. For this reason, effective communication can bring people together but miscommunication keeps people apart. Hence, it is crucial to understand that bidirectional listening and speech organisation is necessary for smooth delivery of message.

Listening plays an important role in the communication. From the cartoon above, the idle bird (receiver) failed to focus when the hippopotamus (sender) was speaking and conveyed the wrong message to the zebra. This cartoon demonstrated that listening is essential for the right message to propagate. Likewise in real-life context, one who listens attentively to the speaker is more likely convey an accurate message. Conversely, one who fails to listen is more likely to convey the incomplete or wrong message. Therefore, in the real-life situation, one should always listen before speaking to avoid unnecessary problems caused by the inaccurately perceived message.

Speech organisation allows clearer articulation and facilitates better understanding of the message. Personally, I have always found presentations to be intimidating and I tend to let my nerves get the best of me. Through experience, an organised speech will help people to understand and to bring the message across effectively. There upon, I believe that speech organisation can aid the presenter in giving a comprehensible presentation.

In conclusion, I believe that communication is not as simple as it seems, it is something which could not be taught by lectures but to be learnt through experience. Like academic presentations, daily communication requires both attentive listening and thoughts organisation to facilitate fast and precise communication. Hence, everyone should learn how to listen and to speak for communicate effectively.